SHIPPING & RETURNS

SHIPPING POLICY

Your purchase has been packed by Brixton Street Pottery and all care has been taken in the handling and packaging of your ceramics

 

We use Australia Post and parcels should be received within a week of purchase. Postage price is included in the checkout price. If you require express post, please email brixtonstreetpottery@gmail.com directly.

​​RETURN & EXCHANGE POLICY​

·      If your purchase is damaged on arrival please let us know immediately, within 24 hours, and submit photos of the damage and the packaging and we will assist with a replacement or refund

·      If you are not satisfied with your purchase, we can exchange your product but cannot refund .Postage will be added

·      All our products are handmade and unique and have slight irregularities, if you believe that the item had defect please contact us directly on delivery.

 
ABOUT YOUR PURCHASE

All our ceramics are dishwasher, oven and microwave safe. They are made from either stoneware or porcelain and food safe glazes are used across the range of all tableware. Hand washing is recommended as this will prolong the life of the item.

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